Dealing with fraudulent orders

Thank you for using BROSKI AND SUPPLY.


Currently, there are many cases of malicious activity, such as fraudulent orders and orders made under false names by misusing other people's names, addresses, and contact information.
In order to ensure that many customers can shop with peace of mind, we are taking the following measures.

1. After you place an order, we may ask you to present documents such as a driver's license or passport to verify your identity via phone or email.

2. If we are unable to contact you at your registered phone number or email address and are unable to confirm your identity, we may cancel your order.

3. We may cancel your order depending on your past transaction history (such as nuisance behavior).

4. If the analysis result indicates a high probability of fraudulent order, we will have to cancel your order.
If we cancel your order, we will notify you by email of any suspected fraudulent order or fraudulent use.

*If you wish to purchase again, please change your payment method to "cash on delivery" or "bank transfer" and place your order.

We apologize for any inconvenience this may cause, but we have decided to take this measure in order to maintain a smooth service.

We sincerely apologize for any inconvenience caused to our customers by some malicious users, and we ask for your understanding.

BROSKI AND SUPPLY